At Crust & Crumb, we are dedicated to providing you with the highest quality baked goods and exceptional customer service. We understand that sometimes things don’t go as planned, and we want to ensure you are completely satisfied with your experience.
Eligibility for Refunds:
- Refunds are available for digital products purchased from Crust & Crumb.
- Refund requests must be made within 14 days of purchase.
- To be eligible for a refund, you must provide proof of purchase.
How to Request a Refund:
- To request a refund, please contact our customer service team at [email address] with your order number and a detailed description of the issue.
- Our team will review your request and respond within 3 business days.
Processing Refunds:
- If your refund request is approved, the refund will be processed and a credit will automatically be applied to your original method of payment within 5-7 business days.
- If the refund is not approved, we will provide an explanation and offer alternative solutions to ensure your satisfaction.
Exceptions:
- Refunds are not available for products that have been downloaded and used beyond a reasonable trial.
- Refunds are not available for promotional or sale items.
Customer Satisfaction:
- If you have any questions or concerns about our refund policy, please do not hesitate to contact us. We are here to help and ensure you have the best experience possible with Crust & Crumb.
Your satisfaction is our priority, and we are committed to resolving any issues promptly and fairly. Thank you for choosing Crust & Crumb.